What problem does it solve? Decrease time and mental attention wasted on repetitive or time consuming computer tasks. What is your solution and who does it apply to? Have OIT (or department OITs) create a help desk that state employees can contact to request creation of custom computer macros and scripts. While the ability to create macros is already accessible to most state employees that are assigned a computer, most lack the technical knowledge to use these features. Having a standing service available to create custom macros would allow these tools to be used to address the unique needs of individual employees. What is the anticipated impact? Employees will be able to more effectively use their time and eliminate distraction by taking greater advantage of computer resources that are already available.
This content is created by the open source Your Priorities citizen engagement platform designed by the non profit Citizens Foundation