Support services inventory

Support services inventory

What problem does it solve? Over time agencies may end up replicating a support function internally which could potentially be centralized. Examples even w/in our department include mail and print services - with different divisions having small operations of their own. While sometimes advisable, this may not be necessary all the time. What is your solution and who does it apply to? Survey departments to determine extent and age of support functions across a few similar baseline functions such as messenger, print, or mail operations as an example. What is the anticipated impact? Unknown - potential cost savings could be realized, as could additional efficiencies (e.g. Taxation currently provides messenger support to DEP. This 'shared service' relationship saves resources.


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