What problem does it solve? Look into using Freeconferencecall.com instead of paying for phone conference services or accounts. What is your solution and who does it apply to? This service is available to everyone, is free and no credit card is required to sign up. It can be accessed 24/7 and reservations aren't needed. What is the anticipated impact? Conference calls can be made quickly by anyone to connect people as needed. It will save time and money. I know of other organizations that use it and they are very pleased with the quality of service.
I want to note that there are other free phone conference services out there but I am familiar with this one. Seems like a common sense easy way to save $$
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