What problem does it solve? • Existing policies, procedures, and practices overemphasize physical presence of employee as a measure of productivity. • High cost of leased office space and aging state-owned office facilities, requiring substantial capital to rehabilitate. • High ratio of supervisory and administrative personnel compared to private sector, especially startups. • State government unattractive to changing demographic of prospective employees,. What is your solution and who does it apply to? • Applicable to any state employee for whom physical presence is not an essential component of meeting work objectives. • Procure and manage an app-based, enterprise-grade remote employee management system through M-0003. • Assign a secure, GPS-enabled tablet to any employee who is eligible to work remotely. • In lieu of tracking employee attendance by time spent in a physical building, require employees to “clock into” a secured application on the tablet when working, and “clock out” for authorized breaks, lunch periods, etc. Interface with existing systems (e.g. eCATS). • If the employee needs access to secured state systems from a state-issued laptop or cell phone, have the mobile hotspot feature enabled and require the employee to only utilize this secured mobile connection for business purposes. Enable two-factor and/or biometric features for additional security. • Enable VoIP calling/texting on tablet. • Monitor data gathered to identify abuse and monitor performance. What is the anticipated impact? • Reduce the need for leased office space and reduce the need for rehabilitating aging state-owned office facilities. • Within office spaces that remain, move toward a hoteling model that can be scheduled through this system, which will further reduce costs. • Certain repetitive, public-facing tasks can be assigned to employees through this system rather than manually by administrative personnel, in a manner similar to app-based, on-demand services. This will reduce the need for administrative and supervisory personnel through attrition, resulting in cost savings. • Reduced gasoline usage and motor vehicle emissions. • Increased service delivery. • Increased recruitment of skilled personnel into state government.
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